Smarter IT Operations in Atlassian Cloud - AI, Automation & System Health
About this event
Join us for another Atlassian Community Event in Kraków focused on modern IT operations, automation, AI, and cloud reliability.
In this session, you'll learn how organizations can move beyond traditional ITSM approaches and build more intelligent, resilient, and proactive service management processes using Atlassian tools.
Standard ITSM Is No Longer Enough - Time for Intelligent Processes!
Speaker: Marek Młonka
⚠️ This presentation will be delivered in Polish only.
Discover how to build a dynamic incident response ecosystem where Jira Service Management, monitoring tools, and AI work together to improve operational efficiency.
During a live demonstration, Marek will show how to:
Manage assets in Jira Service Management Cloud (Standard plan)
Automate communication with users during incidents and outages
Use AI to organize, prioritize, and optimize daily work
The session will focus on practical integrations and real-world use cases, demonstrating how Jira can become the operational hub for modern IT teams.
Why You Should Check System Health in Your Admin Page and What Benefits It Provides
Speaker: Mateusz Wójcik, Deviniti
Have you ever wondered where Atlassian status information comes from and whether public status pages tell the whole story?
In this session, Mateusz will explain:
How Atlassian status information and incident calculations work behind the scenes
Why developer.atlassian.com and status.atlassian.com should not be your primary sources of information about your Cloud instance
What insights you can gain from the System Health feature in Atlassian Administration
How proactive monitoring can help administrators react faster and make better operational decisions
Whether you're a Jira Administrator, IT Manager, or Atlassian enthusiast, this event will provide practical insights into improving reliability, visibility, and efficiency across your Atlassian Cloud environment.
We look forward to seeing you in Kraków!
Agenda
Speakers
Mateusz Wójcik - Deviniti (Atlassian Engineer)
Marek Mlonka
Specjalizuje się w obszarach zarządzania usługami i procesów wsparcia. Ma za sobą wiele złożonych projektów budowy i wdrożenia modeli usługowych, monitorowania jakości świadczonych usług czy doskonalenia organizacji IT.
Wieloletnie praktyczne doświadczenie zdobył pracując w dużych organizacjach o rozproszonej strukturze organizacyjnej, (takich jak …
Moderators
Sebastian Sadowski - Deviniti (Senior Atlassian Solution Designer)
ITSM Architect specializing in Atlassian tools. Driving service management excellence through strategy, process design, and client collaboration.
Adam Stępień - Deviniti (Team Leader | Atlassian Consultants)
Hosted By
Piotr Musial, Head of Engineering
Head of Engineering at PMI | 3x AWS, Terraform Certified | Speaker at tech conferences | Atlassian Community Leader | Board advisor at SklepOpon.com
Adam Stępień, Team Leader || Atlassian Consultant
Sebastian Sadowski, ITSM Solution Architect || Atlassian Consultant
ITSM Architect specializing in Atlassian tools. Driving service management excellence through strategy, process design, and client collaboration.
Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
Partners
Shoper
Deviniti (https://deviniti.com/)
For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-krakow-presents-smarter-it-operations-in-atlassian-cloud-ai-automation-amp-system-health/.
Source: meetup