Zendesk Connect: AI in Design

Join us at the Zendesk Kraków office on June 30, 2026, for an evening of talks on how AI is changing the way designers work. You’ll hear from Zendesk experts and external guests about getting more done with AI, tightening up workflows, and shaping digital products with it.
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What’s on the agenda?

• Scaling content design with AI
  Natalia Bogusz, Senior Content Designer @ Zendesk

How do you help more designers write strong UX copy without slowing them down? Natalia will share the story behind the AI-powered writing assistant she built for product designers, the lessons learned from rolling it out inside the product org, and what it means for content design when one team starts supporting many.

• Pixels, prompts and one creepy glitch: my daily AI workflows
  Tomasz Kancelista, Senior Product Designer @ Zendesk

Tomasz will walk through the AI tools he uses in his everyday design work, where they save time, and where they get in the way. He’ll also share a few real examples from his workflow, including one weird glitch that went a bit too far.

• Skills, Plans, and Guidelines: Managing Context in Product Planning and Prototyping
  Mikołaj Dobrucki, Staff Product Engineer @ Castle

When an AI agent has too much context, results can get messy. When it has too little, it misses the point. Mikołaj will show practical ways to use skills, data sources, internal knowledge, and guidelines to plan, prototype, and design directly in code. If you’re trying to make AI more useful in product work, this talk should give you a few ideas to try.
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Stick around for snacks and drinks while you meet other people working in the field, swap ideas, and pick up practical takeaways for designing with AI (and for AI).