Tech Events in Gladsaxe Municipality

Join us for a Copenhagen ServiceNow Developer Meetup focused on smart customizations in the Service Operations Workspace (SOW)!

This session tackles one of the most common pitfalls in ServiceNow projects: customizing Workspaces without a clear strategy. We'll look at where ServiceNow is taking the Workspace model, whether your organization is actually ready for it, and how to define a customization approach that serves your users - not just your backlog.

A big part of getting this right is understanding your audience. Who is actually using the workspace? What do they need to see - and just as importantly, what should they never have to deal with?

We'll work through how to segment by user group, define what's relevant for each, and build a strategy that holds up over time.

Program:

• Welcome & intro
• ServiceNow's Workspace vision -where it's heading and why it matters
• Is your org ready? An honest readiness check
• Defining your SOW strategy: audience, scope, and what to skip
• Q&A and networking

Remember to bring your laptop!

Grow your network — This is a great opportunity to engage with fellow ServiceNow developers, swap war stories, and pick up practical ideas you can use the next day.

Win swag — We'll draw winners of cool ServiceNow Developer Swag!

Join us for a Copenhagen ServiceNow Developer Meetup focused on migrating to Platform Analytics — and doing it right!

The technical side of this migration is well-documented and honestly not that hard. ServiceNow has done a solid job there.

But the real challenge isn't the migration itself - it's convincing the business not to just drag everything across and call it done.

This session covers both angles. We'll walk through the technical migration path so you know what to expect, then spend the bulk of our time on the process side: how to help stakeholders evaluate what's actually worth keeping, what a dashboard audit looks like in practice, and how to come out the other side with a cleaner, more maintainable analytics setup.

We'll talk about identifying performance offenders, separating operational metrics from KPIs, and breaking up dashboard monoliths so different functions aren't all crammed onto one screen nobody trusts.

Program

• Welcome & intro
• The technical migration path — what to prepare and what to watch out for
• Dashboard audit: identifying performance offenders and dead weight
• Operational metrics vs. KPIs — why keeping them apart matters
• Avoiding monoliths: structure and ownership for dashboards going forward
• Q&A and networking

Remember to bring your laptop!

Grow your network — This is a great opportunity to engage with fellow ServiceNow developers, swap war stories, and pick up practical ideas you can use the next day.

Win swag — We'll draw winners of cool ServiceNow Developer swag!